Press Release
08_03_2008 TOREX ENTERS STRATEGIC PARTNERSHIP WITH ACAL PARTS SERVICES GROUP
Builds Infrastructure for Future Services Business;
Customers Benefit from Enhanced Maintenance Service
DUNSTABLE, UK – 10th March 2008 – Torex Retail Holdings Limited (Torex™), the leading European-based global provider of software and solutions to the extended retail marketplace, today announced that it has entered into a strategic partnership with ACAL Parts Services Group (ACAL PSG) to extend its reach and enhance the maintenance service offering to its customers in the UK.
ACAL PSG has purchased Torex spare parts inventory and moving forward will supply, or repair all of the spare parts required to support Torex UK service division. Torex will benefit from access to a broader range of parts and increased product availability enabling the company to develop its service portfolio to better meet customer needs.
The partnership brings together Torex solutions expertise with ACAL PSG’s supply chain management core competence nationwide to build a strengthened service business for the future. The partnership underscores Torex commitment to continually improve its service offering to customers, and will benefit them by delivering a more flexible service that is responsive to their changing needs.
“Selecting the right services partner for the UK is a key component of our growth strategy. One of the main reasons for selecting ACAL PSG as a partner was their commitment to supporting a shared objective and approach to the growth of our respective businesses. Our customers expect a high level of service and the selection of ACAL PSG as a strategic service partner is critical part of our strategy to provide our customers with a reliable service of consistent quality,” said Phillip Gray, Global Vice President, Operations, Torex.
“ACAL PSG has already demonstrated a commitment to continuous service improvement that is very much in line with our own objectives and the Torex UK services division will be working closely with ACAL PSG to deliver benefits and improved efficiency to our customers,” added Gray.
Commenting on the partnership Guy Armstrong, Group Director for ACAL PSG said: “Working with Torex provides us with an opportunity to grow our parts management expertise in the retail and hospitality market. This relationship maximises the strategic capabilities of both organisations, and offers both companies opportunities for growth as we work together to develop new services and reach into new markets and territories.”
About ACAL Parts Services – www.acalparts.com
ACAL Parts Services is the leading independent provider of service parts supply-chain solutions in Europe. Within the group leading brands CPI, EAF and ATM Parts implement service parts supply-chains for some of the leading technology OEM`s and service providers.
By leveraging inventory across multiple customers ACAL is able to offer its clients innovative approaches to inventory adoption and ongoing operational service part supply-chains. Today ACAL is undergoing a period of integration, utilising best practice from all of the group companies. We are working with our key clients across the group and are focused on bringing over 60 years of experience together in one single supply-chain company. We ensure our clients continue to enjoy a flexible, innovative and quality service part supply-chain across the EMEA region and beyond.



