Torex Client conference

Mobility in store
Providing rich pos functionality on a tablet and access to extended ranges with the personal guidance that customers seek from a store visit. This session will give an insight to mobile technology which will empower sales staff to engage with customers on the shop floor armed with product knowledge, and defined best practice workflow that encourages sales conversion.

International
As the UK market remains static, growth opportunities in international markets are being expored by many retailers. This session will open up the discussion on the cultural, fiscal and logistical challenges of international expansion and the advantages of ensuring that adequate controls are in place.

Workforce Management
The popularity of multi-channel shopping is having a significant impact on the store operating model. Sales associates need to be prepared to serve not only the walk in customers but fulfil the demands of click and collect and delivery from store orders. This session looks at how stores are becoming the hub of the multi-channel experience and the impact this has on workforce management.

Business Analytics
Trends can develop quickly in today's change retail environment. Identifying these quickly provides the basis on which to make fast and reliable business decisions. This session explores the importance of relevant performance data delivered direct to the management team wherever they are.

Multi-channel
As retailers strive to achieve one view of customer journeys and capture purchasing preferences, customers look for a consistent experience throughout the buying journey. This session looks at the central data mangement and definable, flexible business processes to provide the experience customers want with the information and control retailers need.

Customer Insight and Campaign Management
To understand what will motivate a customer to purchase more requires the ability to analyse not only what customers buy but how they prefer to make their purchase decisions and the channel they choose to complete transactions. This session will the analysis of customer purchase behaviour, campaign management and learning from the consumer response.

Architecture
Come and join some of the Retail-J team to listen to how enhancements to Retail-J's architecture can improve processing performance and be implemented in a 2-tier infrastructure. Feedback your experiences and thoughts on how Torex should be looking to enhance Retail-J further to meet your future requirements.