Torex ‘liberates Point of Sale’: Launches browser based POS

21 November 2011

Torex, the leading global provider of innovative technology to the retail, hospitality and convenience and fuel markets, today launches kachng!, a cloud-based HTML5 Point of Sale (POS) which will work via a browser on any tablet device, smartphone and the traditional POS.

The combination of the HTML5 POS with the portability and low cost of tablet computing means kachng! is well-suited to retailers, restaurants, bars and franchises looking for a flexible POS.  It can be scaled quickly in line with demand and also fits into their existing IS systems and POS framework.

As a cloud-based service, it is easily accessible, does not require a big investment in hardware and can be set up in a matter of minutes.  This means it is also suited to the Small to Medium Enterprises (SMEs) who do not want or need to invest in a 'full service' traditional POS set up and who can be more agile in their business development.  Ideal for pop-up shops, it also suits large retailers to reduce queues and who wish to reorganise the store without having to worry about re-laying cables.  Larger scale operators can also benefit from its easy scalability when looking to expand existing outlets or move into new geographies.

Services available through kachng! include trading sessions, full cash management including: float control, petty cash, cash settlements, statements of the day's trading and tender report; the sales features include: returns, price modifications, voids, suspend and recall actions, and other services such as electronic audit, enterprise dashboard, KPIs and a promotions engine.  The range of kachng! services can be accessed via broadband and/ or 3G networks, and it is easy to set up a menu of products, with reporting and configurable on/off functionality.  Customer support will take place online, via live chat or forum.

A management dashboard provides simple, easy to understand performance statistics across single or multiple restaurant or shop sites. For more information see www.kachng.com.

kachng!, with its focus around the POS, is Torex's first implementation of an HTML5 based application.  There are a number of potential additions to the product around social media and enterprise reporting.  

Paul Broome, Chief Technology Officer, Torex, commented,

"The rise in mobile technology brings enormous business benefits to retailers and hospitality companies, and kachng! is Torex's answer to the need for flexibility, providing the depth of the traditional POS in the lightest way possible.  It's agnostic to the backend and can tie in to existing systems from an infrastructure perspective but is also a potential 'queue-busting' device, providing better customer service on the shop floor.

"As IT becomes more consumer friendly, we need to ensure that technology is simple and easy to use, so we decided to 'free the POS' and make it mobile, independent and user-friendly. That's what kachng! offers our customers and we hope all retailers, pubs, restaurants or bars, whether start-ups or established, can reap the benefits of deploying it."  

Steve Rowley, Chief Executive Officer, Torex, added,

"As an innovative market leader, Torex develops the latest emerging technologies to bring clear business benefits to our customers. kachng! is the most recent in a series of technology developments from Torex which will help our customers stay ahead."

John Burke, user of kachng! and owner of jewellery shop Bling-n-Things, said,
"kachng! has really worked for us - it's been simple to set up and use.  Easy access to the back office information, whenever and wherever we are, is particularly useful, and means we can see customer buying trends early and clearly.  We can capture customer information in a way which wasn't possible before, allowing us to keep in contact, and in general the customers think it looks great, giving us a very professional air. We love it."

The core elements of kachng! are based on a product with 14 years of development and investment behind it, and will link into all existing Torex products, including Retail J, MiRetail Hub, Caterwide, ABS, InnTouch, Iridium, Prism, Oscar and Lucas.  kachng! is in operation with a number of customers in the UK market place.

A case study of kachng! in action is available to watch at http://www.youtube.com/watch?v=BkZraoD4lFY