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Groups

How do you replicate your winning business formula across multiple sites?

How do you maximise your group buying power, share promotions resources and take advantage of localised customer demands? The ability to monitor and distribute product, margin and promotional information from your Head Office can help.

How important is availability?

Your customers expect favourite products to be always available. The ability to track sales, buy smart and allocate effectively to each store - particularly with key lines and short-life products - could help you beat the competition.

The ability to react quickly to actual sales can also pay dividends, enabling you to profit from unpredicted sales spikes such as runs on ice-cream in hot weather.

How critical is repeat business?

The ability to analyse sales and understand your customer can help you tailor offers and services that appeal to local demand, helping you establish a distinctive and profitable brand.

What service is expected?

What level of service attracts customers? Short queues and fast transactions? 'Add-on' services such as top-ups, lottery, cheque encashment and utility payments? How can you cost-effectively provide convenience and variety while reliably managing obligations such as age alerts?

Integrated and automated services, easy-to-use systems, the ability to support a range of payment operations and the ability to rota staff efficiently can all help.

How do you minimise loss, protect margins?

Does managing multiple shops take you into the back office too often? The ability to integrate security and sales operations can give you 'eyes everywhere'. Facilities that minimise the time staff turn away from customers reduce the opportunity for theft.

Automatic prompts can help you manage pending sell-by dates profitably. Centralised control across outlets can also help you benefit from economies of scale when buying.

Planning expansion?

The ability to centralise control ensures you replicate the core offering that has made you successful, while the analysis of shopping habits and patterns by store and by time/date can help you meet the specific needs of each new store's customer base.

With over 25 years' experience Torex can help you:

  • Reduce administration, increase time serving customers
  • Monitor sales, replenish swiftly
  • Understand your customers
  • Provide convenience, fast transactions and service extras
  • Minimise loss, protect margins
  • Centralise control, support local variations

 

Contact us to discuss your specific requirements.