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How do you attract members?

Electronic links for ordering, product file management and price changes all save the retailer valuable time. Cutting edge Electronic Funds Transfer solutions ensure you are offering the most advanced and secure payment options to your customers.

The ability to use your buying scale to negotiate lower prices for members could give you a competition-beating reputation for availability and value.

Being able to standardise processes and automate compliance also gives members peace of mind, reducing administrative headaches and allowing them to do what they do best: serve customers.

How important is availability?

The ability to monitor sales per store can improve stock availability without exceeding wastage parameters. The ability to react immediately to actual sales and support multiple supply chains can also pay dividends, helping members to maximise profits from unpredicted sales spikes such as ice-cream in hot weather.

What service is expected?

What level of service do consumers expect of a Symbol Group member? Short queues, fast transactions or self-service? 'Add-on' services such as top-ups, lottery and utility payments? How can you ensure all member retailers meet these needs consistently while reliably managing regulatory obligations such as age alerts and distinctive Group standards?

Automated processes, integrated services and the ability to support a range of payment operations can help meet customer expectations.

Does provenance or knowledgeable advice influence sales? The ability to distribute information efficiently to all members can boost interest in the latest stock and encourage impulse purchases.

How do you minimise loss, protect margins?

With fewer staff per store, facilities that minimise their time looking away from customers, such as auto-replenishment and integrated services at the till, reduce the opportunity for theft.

Automatic prompts can help members manage expiry dates more profitably, and protect margins - as can the ability to swiftly dispense price changes and promotions to members.

With over 25 years' experience, Torex can help you:

  • Improve buying power
  • Ensure standards are maintained by members
  • Provide convenience and value
  • Understand your customers Automate compliance Support various payment options Centralise control, support local variations Limit loss and wastage.

Contact us to discuss your specific requirements.