The increasing strain on internal IT teams often precludes
building and retaining specialist, expensive internal resources to
drive performance and service levels. This in turn impacts on the
operational availability for business performance. Proactive system
management delivers the highest levels of 'up time' while driving
the most value from your system for planning and implementing new
functionality.
By consolidating your IT environment for optimal performance,
Torex Managed Services allow you to align your IT capabilities with
your business goals, ensuring:
- Productivity enabled through maximised up time and
availability
- Enhanced service delivery
- Predictable and stable store systems
- Guaranteed access to expertise with extensive experience
- Accelerated realisation of business benefits
- Reduced business risk.
- Performance monitoring and reporting drives proactive problem
resolution
- Maintenance planning minimises operational disruption
- Backup and restore processes provide additional resilience
Anti-virus management
- Estate, network and database management
- Predictable costs and service
- Planning and delivery of tactical and strategic system
changes
- Bi-annual capacity planning to meet business demands